In March 2013, Autodesk simplified its global upgrade shipment policy, making it easier and quicker for Autodesk customers to access the very latest release of their software.
Now, customers with a valid Autodesk Subscription receive software upgrades via download as the primary method of delivery. This means no more waiting for boxes – your software upgrades are available to you immediately.
However, if an Autodesk Subscription customer needs a physical copy of their software upgrade, they can make a request through their Autodesk Subscription Center Account and the physical media will be shipped to their registered physical address at no cost.
The procedures to request media are outlined here.
If you experience any difficulties, please feel free to contact us using the online support ticket system or email This email address is being protected from spambots. You need JavaScript enabled to view it.